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Friday, December 20, 2013

What is your Frontier Communications Complaint?

Welcome to a neutral platform for reporting complaints of Frontier Communications services.

This is an open forum to discuss Frontier billing, service issues, misquotes, refunds/deposits, missed technician appointments. The purpose of this forum is to provide honest feedback to a broken system.  We encourage a professional demeanor when describing incidents and will remove any comments containing profanity, abusive/threatening language, or hate speech.  Without an honest portrayal of the problem a sincere solution cannot be offered.  So please represent the circumstances honestly.

5 comments:

  1. We are retired. We do not have a cordless phone. We do not make three way calls. Why do three way call charges show up on my bill? Could turning off the router at night and back on in the morning have anything to do with these charges?

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  2. This comment has been removed by the author.

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  3. Turning your router off does nothing to change or add anything to your bill. It's just another charge that's bogus.

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  4. I'd like to thank the tech who didn't show up today. Yet they'll charge me for setting up service 80 bucks when it is already set up. The person left everything they had Verizon when they moved out. So it's just a new box I need. But I stayed home all day for nothing

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  5. Oh and no call either to say why didn't show up

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